The Government Digital Service is a new team within the Cabinet Office tasked with transforming government digital services. Established in response to Martha Lane Fox’s report, ‘Directgov 2010 and beyond: revolution not evolution’, the team’s core purpose is to ensure the Government offers world-class digital products that meet people’s needs. Visible results of the team’s [...]
User registration frustrations are hurting your bottom line
Taking the time to view what your company does from a user perspective can be something of an eye-opener yet it’s amazing how many firms make potential clients jump through hoops before giving them what they want. As developers we try and “design out” frustrations… Is that button not where users expect it to be? [...]
2 new year’s resolutions – 12 (work) days before Christmas
With now just 2 (work) days left before Christmas we continue stringing together 12 posts culminating in a pear (tree) on December 23rd. Today – 2 new year’s resolutions you should definitely aim to keep. Resolution 1: Poorly presenting an internal jargon-ridden pamphlet as the basis of a web presence no longer cuts the mustard. It’s [...]
A night on the tiles as Metro comes to Xbox 360
Microsoft updates its Xbox 360 software later today – and whether you like it or not Redmond reckons your navigational future is tile-shaped. We recently wrote about Google’s efforts to bring all its products and services together with a more closely-integrated look and feel and consistent navigational elements. Microsoft’s also looking to tie-up its offerings [...]
Gmail slip leaves Google and Apple with red faces
Apple are renowned for keeping a steely grip over what they allow in the App Store – so why did Google have to pull a Gmail app after a matter of hours? “The iOS app we launched today contained a bug with notifications. We have pulled the app to fix the problem. Sorry we messed [...]
Balancing web design consistency with function – What can we learn from Google Reader’s redesign?
While you may be fortunate enough to start work on planning your website from scratch and implementing your heart’s desires all at once, for many organisations web development is more evolution that revolution – and that brings some special challenges. As priorities change and budget streams become available many firms look to bolt-on new bits [...]
Applying your online solution to real-world problems
Applying your online solution to a real-world problem may just highlight user frustrations as this video proves…



